AI facility management for offices, malls, hospitals and tech parks

Keep every building running, and see problems before tenants do.

Criballton manages work orders, assets, planned maintenance, vendors and housekeeping in one place, reads your sensors, and predicts equipment failures with AI.

Manage one building free See the building pulse

30 days free for one building
No sensors needed to start
Import your asset list from Excel

RoofChiller 2 Running normal · 38,412 h

Floor 6Washroom 6B Cleaned 11:20 · checklist signed

Floor 3Lift L2 PPM done today · next due 12 Nov

BasementDG Set 1 Fuel 62% · test run due Friday

WO-2481Created

Inspect Chiller 2 bearing vibration Raised by AI Fault Predictor

Tickets14 open2 overdueavg closure 3 h 10 min

Built for buildings that never close

Office towers
Shopping malls
Hospitals
Tech parks
Hotels
Campuses
Warehouses

Roof to basement

One building. Every system. Scroll down through it.

Each floor of a building runs on a different system and usually a different spreadsheet. Criballton puts them on one plan of the building, so the facility team sees the whole thing at once.

01Upper floorsWork Orders

Upper floorsWork Orders

Complaints become jobs with an owner and a clock.

Staff and tenants raise issues by QR code, app or email. Each becomes a work order, routed by trade and location, with photos at both ends and sign-off at closure.

Work orders · Tower A14 open · 2 overdue

All tradesThis weekRaised by: anyone

WO-2481AI

Chiller 2 vibration inspection

Roof · Plant

Assigned 47 h 52 m

WO-2479QR

Tap not closing

F6 · Washroom 6B

Closed Closed 52 m

WO-2476App

AC too cold, conference room

F4 · Room 4.12

On site 1 h 05 m

WO-2470Web

Lobby light flickering

G · Main lobby

Overdue Overdue 2 h

WO-2468Sensor

Overhead tank below 25%

Roof · Tank T1

Accepted 18 m

Explore Work Orders

Mid floorsHousekeeping Checklists

Every washroom round, scanned and signed.

Cleaners scan a QR code in each area and tick the checklist. Supervisors see live status, and missed rounds are flagged before anyone complains.

Housekeeping rounds · LiveShift A · 11:24

6BWashroomDone 11:20

6AWashroomDone 11:12

6PPantryDue 11:45

5BWashroomDone 11:05

5AWashroomMissed 10:40

5PPantryDone 10:58

4BWashroomDue 11:50

4AWashroomDone 11:18

LC1Lift carDone 11:02

Washroom 6B · 11:20

Floor mopped and dry

Basins and mirrors wiped

Soap and tissue refilled

Bins emptied

Odour check

Signed: R. Thomas

Explore Housekeeping Checklists

Plant roomsPPM Scheduler

Planned maintenance that happens on the planned day.

A year of PPM generated from templates, with checklists, readings and photos. Out-of-limit readings raise work orders on their own.

PPM calendar · OctoberDone 41 of 46

Mon

Tue

Wed

Thu

Fri

Sat

Sun

1DG weekly

3AHU-1 to 6

6Lift L1, L2

8DG weekly

10Fire drill

13Chiller monthlyPump P3 overdue

15DG weekly

17STP check

20Cooling tower

22DG weekly

24Panel IR scan

27Lift L3, L4

29DG weekly

Explore PPM Scheduler

Plant roomsAsset Register

Scan the tag, see the whole life of the machine.

Every chiller, pump, lift and panel tagged with a QR code that opens its history, warranty, manuals and lifetime cost.

Asset · CH-02Scanned 09:14

Chiller 2, water-cooled screw

Roof plant · Tower A · Critical

400 TRInstalled Mar 2019AMC till 31 Mar

Run hours: 38,412 h
Last PPM: 02 Oct
Jobs this year: 7
Spend this year: $4,860

History

13 OctAI warning: vibration rising

02 OctMonthly PPM done, 18 of 18 items

21 AugCondenser tube cleaning

04 JunCompressor oil top-up

O&M manual Wiring diagram Warranty

Explore Asset Register

Service corridorVendor SLAs

Vendor performance measured against the contract.

Response and fix times come straight from job check-ins. Penalties are calculated and the monthly scorecard is ready before the invoice.

Vendor scorecard · September5 contracts

VendorAvg responseSLAWithin SLAPenalty

CoolAir HVACHVAC38 m60 m96%$0

Vertex LiftsLifts52 m45 m88%$240

Firegard SystemsFire41 m60 m100%$0

PureFlow PlumbingPlumbing1 h 22 m60 m74%$410

GreenLeaf PestPest control3 h 10 m4 h92%$0

Explore Vendor SLAs

BasementEnergy & Sensors

Meters and tanks that raise their own tickets.

Energy, water level, temperature and DG readings from sensors or manual rounds. Cross a limit and the right team gets a job.

Energy and sensors · Tower ALive

Building load612 kW

Overhead tank T152%

Server room23.4 °C

DG Set 1 fuel62%

Tank T1 level, todayLow limit 25%

11:05 level hit 24%. WO-2468 raised to plumbing, pump P2 started.

Explore Energy & Sensors

Roof to basementAI Fault Predictor

Equipment failures, flagged days in advance.

AI compares each asset's readings and history with its own normal and past failures. Risky assets get an inspection job before they break down.

AI Fault Predictor · Watchlist3 assets flagged

Chiller 2 · RoofRisk high

Likely failure in ~10 days

Bearing vibration, mm/sAlarm 4.5

Vibration up 86% in 14 days
Discharge temperature 4 °C above its normal
Similar pattern before the 2023 bearing failure

WO-2481 inspection assigned to CoolAir HVAC · 48 h

Pump P3 · B1Watch

AHU-4 · Floor 4Watch

Explore AI Fault Predictor

Floor 6 · Washroom 6B

What needs attention?

Tap or flushCleanlinessLightsSmellOther

Photo added

Send to facility team

One complaint, start to finish

From a QR scan to a signed-off job in 52 minutes.

No phone calls to the help desk, no register at reception, no chasing. Every step is timed and visible to the facility team.

11:02
Raised
A tenant scans the QR code in Washroom 6B and reports a tap that will not close. Floor and room are filled in. Photo attached.
11:03
Routed
Category plumbing, floor 6. The on-shift plumber gets the job on his phone, with a 60-minute fix clock.
11:19
On site
He scans the same QR code on arrival. The clock records response time without anyone typing it.
11:54
Closed
After photo uploaded, cartridge logged against the asset, tenant confirms by email link. Closed in 52 minutes.

Who runs it

Each person on the facility team gets the view they need.

See what each plan includes

Facility heads

One view of every building, every open job and every vendor, with the monthly report already written.

Maintenance engineers

Jobs, checklists, manuals and asset history on the phone, working offline in basements and shafts.

Housekeeping supervisors

Live round status for every washroom and pantry, and missed rounds flagged while there is time to fix them.

Service companies

Run many client sites from one account and send each client its own branded monthly report.

The first 30 days

From a handover file to a running building.

Day 1Import
Upload the asset list from your handover file or old register. Add floors, areas and your team.
Day 2Tag
Print QR tags for assets and areas. Stick them during a walk-down of the building.
Week 1Plan
Apply PPM templates to assets and housekeeping rounds to areas. The year's calendar is generated.
Week 2Connect
Add vendor contracts and their clocks. Link meters or start manual readings on rounds.
Day 30Report
Your first monthly report: tickets, PPM compliance, vendor scorecards and asset spend.

Connects to what you have

Your QR codes, meters, BMS and spreadsheets, in one place.

Start with nothing more than phones and printed tags. Connect meters and your building management system when you are ready.

QR codesTenants and staff report from the spot
Mobile appAndroid and iOS, works offline
EmailComplaints sent to a building inbox
BACnet and ModbusThrough a small gateway
MQTT and REST APIFrom your BMS or IoT platform
Excel importAssets, areas and vendors
PDF reportsMonthly, per building or client

Facility data

Your building data stays yours.

Facility data belongs to the client, is encrypted in transit and at rest, and is never sold.
Tenant and staff contact details are used only for their complaints.
Vendor performance is shared only with the facility team and the vendor concerned.
AI fault predictions are estimates that prompt inspections. Engineers decide on repairs.

Questions

Questions facility teams ask

Do we need sensors to start?

No. Work orders, assets, PPM, vendors and housekeeping all work without sensors. Manual readings on rounds use the same limits and alerts, and you can add sensors later.

Can tenants raise complaints?

Yes. Tenants scan a location QR code and fill a short form. No app or account is needed, and they can leave an email to get updates and confirm closure.

Can vendors use the app?

Yes. Vendor technicians get a limited login that shows only their own jobs and assets. Their check-ins drive the SLA clocks and the monthly scorecard.

Does it work for many sites?

Yes. The Campus plan covers up to 10 buildings and the Portfolio plan has no limit. Service companies can run each client as a separate portfolio with its own reports.

Can we import our asset list?

Yes. Upload Excel or CSV, map the columns once and the register and QR tags are created in bulk. Most handover asset lists import in under an hour.

How long does setup take?

A single building is usually live in one working day: assets imported, tags printed, PPM calendar generated and the team raising jobs. Larger portfolios are rolled out building by building.

Key register · Handover

Take the keys to one building.

Bring your asset list and your floor plan. Within a day your QR tags are printed, your PPM calendar is built and your team is raising jobs. Run it free for 30 days.

Issued to: your buildingManage one building free Running a portfolio? Connect with sales

Trial: 30 days, one building
Setup: Usually one working day
Card: Not needed to start